Behavioral data
Target customers by the actions they take or don’t take in your platform.
Target customers by the actions they take or don’t take in your platform.
Prioritize and route customer conversations by attributes like topic or urgency.
Track custom data that’s unique to your business, like pricing plan or product type.
Prioritize your important customers
High-value customers are never left waiting.
Always find the context you need
Whether it’s past chats, billing, or more
Target specific customer segments
Engage segments based on who they are, where they are, and what actions they have—or haven’t—taken